Hi, I'm Chandler Friedman
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Professional Summary
Results-driven IT infrastructure leader focused on cloud solutions and scalable systems. AWS Solutions Architect with proven experience building complete technical foundations for growing organizations.
Skills
- Platforms: AWS, UniFi, Azure, Unison
- Operating Systems: Windows, MacOS, Linux (ubuntu, kali)
- Software: MS Suite, Google Workspace, Zoom, Teams, Slack, Syncro, Jamf, Trello, Notion, IT Glue, 1Password, KnowBe4
- Remote Desktop Tools: Splashtop, Screenconnect, TeamViewer, RealVNC
- Ticketing Tools: Zendesk, Zoho, ServiceNow
Certifications
Experience
IT Consultant
Unison (a Y Combinator VR Startup), Mountain View, CA2024
- Built and implemented complete IT infrastructure for a growing startup
- Designed and constructed two new conference rooms with full A/V capabilities
- Implemented enterprise-wide security measures including 1Password and KnowBe4 training
- Managed all aspects of IT operations and infrastructure planning
IT Consultant
Jones IT, San Francisco, CA2024
- Diagnosed and resolved complex technical issues across diverse platforms, including cloud services
- Implemented and managed cloud-based solutions, gaining hands-on experience with AWS-like services
- Collaborated with team members to improve efficiency in cloud projects
- Explained technical concepts to non-technical stakeholders
IT Support Technician
1Above, Los Angeles, CA2023 - 2024
- Resolved thousands of help desk tickets, focusing on healthcare clients and ensuring data protection and regulatory compliance
- Utilized cloud-based tools including Syncro, Zoho, and Hudu
- Managed remote connections using ScreenConnect and Splashtop
- Worked extensively with AzureAD/Entra for identity and access management
- Administered cloud storage solutions like Box
- Configured and managed UniFi networks
- Received company-wide recognition for customer satisfaction and documentation quality
Technical Founder
Fake News Sniper, Los Angeles, CA2020 - 2023
- Led cross-functional team in developing data analysis reports for Meta, focusing on disinformation network detection
- Mastered and provided training on Meta's proprietary back-end software for third-party fact-checking partners
- Designed and executed a proof-of-concept product utilizing database technology
- Developed and continuously refined content flagging algorithms
- Streamlined onboarding processes for new hires
- Collaborated with Meta's team to ensure compliance with platform policies
Technical Founder
World Gone Silent, Los Angeles, CA2015 - 2020
- Conceived, built, and documented secure e-commerce site
- Configured Amazon FBA account, registered product UPCs, and utilized platform for sales and order fulfillment
- Handled all IT support issues, customer interactions, and technical troubleshooting
Projects
- Configured PoE+ hat for Pi Zero 2, and two other Pi Zero boards, to build tiny homelab network
- Built web-enabled, touch-activated light switch with 2 RPis
- Completed the Cloud Resume Challenge, using Cloudfront, Route 53, DynamoDB, Lambda, API Gateway, S3
- Built own Linux PC from scratch, and yes, I can terminate an RJ-45 cable